What we collect, and why.
TokataHQ is a small nonprofit team. We collect as little as we can, we use it only for what we say here, and we delete it when you ask.
The forms on this site, and what each asks for
Each form is kept as its own separate list. Sending one does not sign you up for anything else, and campaign updates are always optional.
- Tell us where Igbo isn’t working (on the Tracker page). The product, the feature you tested, whether it worked and what happened. Optionally a screenshot, video or link, and your email address if you are happy for us to ask a follow-up question. We do not ask for your name or country. Submissions are kept as community evidence, separate from independently verified findings, and are reviewed before anything changes in the Tracker.
- Volunteer. Your name, email address, country and time zone, the areas you would like to help with, your subject-matter expertise if you choose Research, and optionally your availability or comments. Your browser suggests a time zone from your device settings; you can change it before sending, and nothing is sent until you submit. We use these details to match you with volunteer work and to contact you about it.
- Partner with TokataHQ. Your organization’s name, a contact name and email address, the type of support proposed and a short message. We use these details only to review and reply to the inquiry. The form does not take payments.
Event registration and donations happen on other services. Registration for Igbo in the Digital Age is handled by Luma, and donations by Zeffy. What you enter there is collected by those services under their own privacy terms; this website does not see it.
Country, where we ask for it, is chosen from a standard list; nothing is pre-selected and we never guess it.
Forms we no longer use. Earlier versions of this site had separate forms to report missing Igbo support, an earlier campaign sign-up, request the campaign downloads, contact us about research and partnerships, and get notified when roundtable registration opened (retired in November 2026, when registration moved to Luma). Those forms have been removed. Submissions already made through them are kept under the same terms as this policy, and you can ask us to see or delete them at any time. The campaign PDFs now download directly, with no form.
Screenshots, recordings and other evidence
We use files you send only to check what you reported, and we review them before they change anything in the tracker. Screenshots can show personal details, so please crop out anything private first. We will ask before publishing any file that shows you, your name or your account.
Email lists
We send email only to people who asked for it: roundtable emails if you signed up for event notifications before that form was retired, and general TokataHQ updates if you ticked that optional box. People who ticked an updates box on one of our earlier forms stay on that list until they unsubscribe. Every email lets you unsubscribe. Volunteers and partners hear from us only about what they contacted us about.
Where it goes
Submissions are processed by Netlify, our hosting provider, so the TokataHQ team can review them. A check runs on Netlify’s servers before a submission is stored, so incomplete forms are turned back rather than saved. We do not sell or rent your information, or use it for advertising. You can also contact hello@tokatahq.org directly.
A hidden anti-spam field is included in every form. If it is filled in, the submission is treated as automated. Nothing else about you is recorded by it.
What we deliberately do not ask for
We never ask for financial account details, payment information, or government identification. If we ask creators about the cost of a captioning or discovery problem, an estimate is welcome and entirely voluntary. Please do not send us financial records.
Analytics
We use Umami, a cookie-free analytics service, to understand how the website is used in aggregate: how many people visit, which pages they read, which country and type of device they visit from, which site or campaign link brought them here, and how many forms are completed. Umami sets no cookies and builds no profile of you.
We never send Umami your name, email address, phone number, anything you type into a form, files you upload or anything else that identifies you. When a form is completed we record only that it happened and, where relevant, a fixed category such as which feature a product test is about. When a PDF is downloaded we record which one. When someone clicks through to register on Luma, donate on Zeffy, add the event to a calendar, open a campaign video, follow us, or uses a share or copy button, we record that the click happened, where on the site it was, and which platform; we cannot see whether you then registered, donated or posted. Page addresses are trimmed to the page path and campaign tags before they are sent. If your browser sends a Do Not Track signal, the analytics script does not record your visit. Your form submissions themselves stay with our form provider and are never shared with Umami.
Fonts, videos and share buttons
Typefaces are loaded from Google Fonts, which means your browser makes a request to Google when the page loads. Video thumbnails on our main pages are hosted on this site. A YouTube video only loads when you press play, using YouTube’s privacy-enhanced mode, and from then on YouTube’s privacy terms apply. Video thumbnails are hosted on this site, so nothing loads from YouTube until you press play or open a video. Instagram videos are links, not embeds: nothing is loaded from Instagram unless you open one. The share buttons are plain links: nothing is sent to WhatsApp, Facebook, X or LinkedIn unless you click one. Copy buttons put text on your clipboard and nothing else. Links to sources in the tracker and the directory open on other people’s websites, and their own privacy terms apply once you are there.
How long we keep it
We keep form submissions for as long as the conversation is useful, email-list signups until you unsubscribe or ask to be removed, and roundtable notification signups until the roundtable is over unless you also chose TokataHQ updates.
Your choices
Email hello@tokatahq.org to see what we hold about you, correct it, or have it deleted. We will do it. You do not need to give a reason.
Changes
If this policy changes we will update this page. It was last updated on 2 November 2026.
Community contributions and stories
Product tests may include the product involved, what happened, and links or files that support it. We use these details to review evidence and inform our advocacy. Submissions remain private during review. We seek permission before publishing a person’s name, photograph, quote or story. Sharing a test does not subscribe you to any email list.